FAQ

1. What are the services included for the price of the Optifit program?
All medical services  for this 12 week program are included in a complete package and and are an incredible value for our patients. These include three physician consultations, three counseling sessions with our registered dietitian, comprehensive metabolic evaluations (including BOD POD body composition testing and indirect calorimetry testing), customized, twice- weekly, one-on-one exercise resistance training sessions, weekly professionally-directed support meetings, and weekly nurse visits to keep track of your progress. All of these services are geared toward offering you the most comprehensive and customized program suited to your specific needs. Our office staff is here for you at any time to make your Optifit experience a successful one. Nutritional support products are billed separate from professional service charges.

2. If I decide that Optifit isn't right for me, do I have to pay for the full 90 day program?
No. The Optifit program is paid in weekly installments based on the services received. If you decide that our program isn't right for you, you will not be charged for the following weeks.  

3. Is financing available?
Yes! Outside financing is available through Numerica Credit Union, and Care Credit. Applications are available online or through our office. If you pre-pay for the three month program, you will receive a 10% discount on all services. Discount does not apply for those financing with Care Credit, or to product purchases.

4. I have a medical savings plan through my employer. Can I use this for the Optifit program?
Yes!  Since Optifit is a medically-monitored weight loss program, our physicians can write a letter of medical necessity to submit to your medical savings plan administrator.

5. I cannot afford or don't want to participate in the full program. Can I have a metabolic evaluation?
Yes! Optifit offers the "Metabolic Package." This package consists of a BOD POD evaluation, ReVue indirect calorimetry study, and a one-time dietitian consultation. Please contact our office for further information.

6. Is it required that I use the Optifit food products?  Can I use Slim Fast or other diet drinks?
The Optifit custom nutrition program is designed specifically for you.  All products used in your program are pharmacy grade and of the highest nutritional quality. In order to deliver a nutrient specific diet and optimize your safety, you should follow the unique diet plan custom designed for you by our physicians and dietitians. Other diet drink products may NOT be used in this program.

7. Can I just buy the Optifit food products and not join the program?
No. Since we are drastically decreasing your caloric intake you will need to be monitored by medical professionals.

8. Can I use my own personal trainer?
Our Optifit trainers have been trained to work specifically with our clients who are on a customized nutrition and exercise program. In order to realize optimum weight loss and ensure your safety, our Optifit trainers must be utilized. An exception is allowed for those that are geographically remote from a certified Optifit training facility. In this instance, with prior approval, participation in a non-Optifit personal training program will be allowed. Optifit will directly reimburse that trainer or facility upon receipt of invoice (up to $150.00 per month).

9. What if my medical condition does not allow me to exercise?
In this instance you would be considered "High Risk" and will require more intensive and frequent medical follow-up. The portion of the program fee typically applied to exercise will be used to pay for these additional services.

10. Is support group attendance mandatory?
While support group attendance is purely voluntary, participation in our support groups has proven to be advantageous to the participants in realizing weight loss goals and maintaining a healthier lifestyle. The Optifit support team provides a wealth of information useful in dietary planning and behavior modification. Our support personnel are able to assist clients with overcoming many of the obstacles they may encounter during their weight loss journey.

11. I have met my goal weight, but I am frustrated with stubborn fatty deposits in certain areas of my body.
In this instance you may be a candidate for Smart Lipo or other aesthetic laser anti-aging skin tightening procedures. As a valued Optifit client you will be referred to our trusted colleagues for those treatments and will receive a professional discount on all procedures!  This offer does not apply to consumable products.

12. I have completed my 12 week Optifit program, but I would like to continue my success. What options are available to me?
We have two options available for participants wanting to continue with the Optifit program. For participants who have not reached their desired weight loss goal, we offer our Continuance Program. With this, participants are assessed monthly by our physicians, continue with Optifit exercise training, have weekly access to support group meetings, and to Optifit nutritional products. For participants who have reached their weight loss goal, we offer our Maintenance program. This unique program provides participants access to monthly support group meetings and to Optifit nutritional products. Details on these programs can be provided by our Optifit support team.